Privacy policy

We are pleased that you are visiting our website. The protection and security of your personal information when using our website is very important to us. We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for what purposes it is used.

This data protection declaration applies to the Internet offer of Kanalservice Holding Deutschland GmbH, which can be reached under the domain kanalservicegruppe.com as well as the various subdomains (“our website”).

Who is responsible and how do I reach you?

Responsible

for the processing of personal data within the meaning of the EU General Data Protection Regulation (GDPR)

Kanalservice Holding AG

Zürcherstrasse 148

CH-8500 Frauenfeld

 

Data protection officer

Germany

Mein-Datenschutzbeauftragter.de

Herr Philipp Herold

Tel.: +49 451 – 16 08 52 13

Mail: datenschutz-de@kanalservicegruppe.com

What is it about?

This privacy statement fulfils the legal requirements for transparency in the processing of personal data. This is any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address or user behaviour when visiting a website. Information for which we cannot (or can only with disproportionate effort) establish a link to your person, e.g. through anonymisation, is not personal data. The processing of personal data (e.g. collection, retrieval, use, storage or transmission) always requires a legal basis and a defined purpose.

Stored personal data will be deleted as soon as the purpose of the processing has been achieved and there are no legitimate reasons for further storage of the data. In the individual processing operations, we inform you about the specific storage periods or criteria for storage. Irrespective of this, we store your personal data in individual cases for the establishment, exercise or defence of legal claims and in the presence of statutory retention obligations.

Who gets my data?

We only pass on your personal data that we process on our website to third parties if this is necessary for the fulfilment of the purposes and is covered by the legal basis (e.g. consent or safeguarding legitimate interests) in individual cases. In addition, in individual cases, we pass on personal data to third parties if this serves to assert, exercise or defend legal claims. Possible recipients may then be, for example, law enforcement agencies, lawyers, auditors, courts, etc.

Insofar as we use service providers for the operation of our website who process personal data on our behalf in accordance with Art. 28 GDPR as part of order processing, these may be recipients of your personal data.

Further information on the use of processors and web services can be found in the overview of the individual processing operations.

Do you use cookies?

Cookies are small text files that are sent by us to the browser of your device during your visit to our website and stored there. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, on the other hand, enable us to carry out various analyses, so that we are able, for example, to recognize the browser you are using when you visit our website again and to transmit various information to us (non-necessary cookies).

With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies do not cause any damage to your device. you cannot run programs and they cannot contain viruses.

We provide information about the respective services for which we use cookies in the individual processing operations. Detailed information on the cookies used can be found in the cookie settings or in the Content Manager of this website.

Domain Name Description Storage duration
.doubleclick.net IDE This domain is the property of Doubleclick (Google). The main business activity is: Doubleclick is Google’s real-time bidding advertising exchange ca. 1 year
.youtube.com VISITOR_INFO1_LIVE This cookie is set by Youtube to track user preferences for Youtube videos embedded in websites; it can also determine whether the website visitor is using the new or old version of the Youtube interface. ca. 6 Monate
.youtube.com YSC This cookie is set by YouTube to track views of embedded videos. Session

 

What rights do I have?

Under the conditions of the statutory provisions of the General Data Protection Regulation (GDPR), you as a data subject have the following rights:

  • Information pursuant to Art. 15 GDPR about the data stored about you in the form of meaningful information on the details of the processing as well as a copy of your data;
  • Correction in accordance with Art. 16 GDPR of incorrect or incomplete data stored by us;
  • Deletion in accordance with Art. 17 GDPR of the data stored by us, insofar as the processing is not necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • Restriction of processing in accordance with Article 18 GDPR, insofar as the accuracy of the data is disputed, the processing is unlawful, we no longer need the data and you reject its deletion because you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Article 21 GDPR.
  • Data portability pursuant to Art. 20 GDPR, insofar as you have provided us with personal data within the scope of consent pursuant to Art. 6 para. 1 lit. a GDPR or on the basis of a contract pursuant to Art. 6 para. 1 lit.b GDPR and these have been processed by us using automated procedures. You will receive your data in a structured, commonly used and machine-readable format or we will transmit the data directly to another controller, as far as this is technically feasible
  • Objection pursuant to Art. 21 GDPR to the processing of your personal data, insofar as this is based on Art. 6 para. 1 lit. e, f GDPR and there are reasons for this arising from your particular situation or the objection is directed against direct advertising. The right to object does not exist if overriding, compelling legitimate grounds for the processing are proven or if the processing is carried out for the establishment, exercise or defence of legal claims. Insofar as there is no right to object to individual processing operations, this is stated there.
  • Revocation according to Art. 7 para. 3 GDPR of your given consent with effect for the future.
  • Complaint pursuant to Article 77 GDPR with a supervisory authority if you believe that the processing of your personal data violates the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.

 

How will my data be processed in detail?

Below we inform you about the individual processing operations, the scope and purpose of the data processing, the legal basis, the obligation to provide your data and the respective storage period. An automated decision in individual cases, including profiling, does not take place.

 

Provision of the Website

Type and scope of processing

When you visit and use our website, we collect the personal data that your browser automatically transmits to our server. The following information is temporarily stored in a so-called log file:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider (referrer URL)

Our website is not hosted by ourselves, but by a service provider who processes the aforementioned data on our behalf in accordance with Art. 28 DSGVO.

Purpose and legal basis

The processing takes place to safeguard our overriding legitimate interest in displaying our website and ensuring security and stability on the basis of Art. 6 para. lit. f GDPR. The collection of data and storage in log files is absolutely necessary for the operation of the website. A right to object to the processing does not exist due to the exception according to Art. 21 para. 1 GDPR. Insofar as the further storage of the log files is required by law, the processing is carried out on the basis of Art. 6 para. 1 lit.c GDPR. There is no legal or contractual obligation to provide the data, but it is not technically possible to access our website without providing the data.

Storage period

The IP addresses are stored anonymously. For this purpose, the last three digits are removed, i.e. 127.0.0.1 becomes 127.0.0.*. IPv6 addresses are also anonymised. The anonymised IP addresses are retained for 60 days. Details of the directory protection user used are anonymised after one day.

Error logs, which record faulty page views, are deleted after seven days. In addition to the error messages, these contain the accessing IP address and, depending on the error, the accessed website.

The mail logs for sending e-mails from the web environment are anonymised after one day and then retained for 60 days. During anonymisation, all data on the sender/recipient etc. is removed. Only the data on the time of sending and the information on how the e-mail was processed are retained (queue ID or not sent).

Mail logs for sending via our mail servers are deleted after four weeks. The longer retention period is necessary to ensure the functionality of the mail services and to combat spam.

Contact

Type and scope of processing

On our website we offer you to contact us via a form provided. The information collected via mandatory fields is required to process the request. In addition, you may voluntarily provide additional information that you believe is necessary to process the contact request.

Purpose and legal basis

The processing of your data through the use of our contact form takes place for the purpose of communication and processing of your request on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. Insofar as your request relates to an existing contractual relationship with us, the processing for the purpose of fulfilling the contract is carried out on the basis of Art. 6 para. 1 lit.b GDPR. There is no legal or contractual obligation to provide your data, but it is not possible to process your request without providing the information in the mandatory fields. If you do not wish to provide this data, please contact us by other means.

Storage duration

If you use the contact form on the basis of your consent, we store the collected data of each request for a period of three years, starting with the completion of your request or until the revocation of your consent.

If you use the contact form in the context of a contractual relationship, we store the collected data of each request for a period of ten years from the end of the contractual relationship.

 

Google CDN

Type and scope of processing

We use Google CDN for the proper provision of the content of our website. Google CDN is a service of Google Ireland Limited, which acts as a Content Delivery Network (CDN) on our website.

A CDN helps to provide content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you connect to Google servers Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland her, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google CDN.

Purpose and legal basis

The use of the Content Delivery Network is based on our legitimate interests, i.e. interest in a secure and efficient provision as well as the optimization of our online offer in accordance with Art. 6 para. 1 lit. f. GDPR.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. For more information, see the Google CDN Privacy Policy: https://policies.google.com/privacy.

 

Google Double Click

Type and scope of processing

We have integrated components of DoubleClick by Google on our website. DoubleClick is a google brand under which mainly special online marketing solutions are marketed to advertising agencies and publishers. DoubleClick by Google transfers data to the DoubleClick server with each impression as well as with clicks or other activities.

Each of these data transfers triggers a cookie request to the browser of the data subject. If the browser accepts this request, DoubleClick sets a cookie in your browser.

DoubleClick uses a cookie ID that is required to handle the technical process. The cookie ID is required, for example, to display an advertisement in a browser. DoubleClick can also use the cookie ID to record which advertisements have already been displayed in a browser in order to avoid double placements. Furthermore, DoubleClick is able to record conversions through the cookie ID. Conversions are recorded, for example, if a user has previously been shown a DoubleClick advertisement and subsequently completes a purchase on the advertiser’s website using the same Internet browser.

A DoubleClick cookie does not contain any personal data, but may contain additional campaign identifiers. A campaign identifier is used to identify the campaigns you have already been in contact with on other websites. As part of this service, Google gains knowledge of data that google also uses to create commission statements. Among other things, Google can understand that you have clicked on certain links on our website. In this case, your data will be passed on to the operator of DoubleClick, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information and the applicable data protection provisions of DoubleClick by Google can be retrieved under https://policies.google.com/privacy.

 

Purpose and legal basis

We process your data with the help of the Double-Click cookie for the purpose of optimising and displaying advertising on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. You give your consent by setting your consent to the use of cookies (Cookie Banner / Consent Manager), with which you can also declare your revocation at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. The cookie is used, among other things, to place and display user-relevant advertising and to create or improve reports on advertising campaigns. Furthermore, the cookie serves to avoid multiple insertions of the same advertising. With each call-up to one of the individual page of our website on which a DoubleClick component has been integrated, your browser is automatically prompted by the respective DoubleClick component to transmit data to Google for the purpose of online advertising and the billing of commissions. There is no legal or contractual obligation to provide your data.

If you do not give us your consent, a visit to our website is possible without restriction, but not all functions may be fully available.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google DoubleClick: https://policies.google.com/privacy.

Google Font

Type and scope of processing

We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offer. To obtain these fonts, you connect to servers of Google Ireland Limited, where your IP address is transmitted.

Purpose and legal basis

The use of Google Fonts is based on our legitimate interests, i.e. interest in a uniform provision and the optimization of our online offer in accordance with Art. 6 para. 1 lit. f. GDPR.

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Fonts: https://policies.google.com/privacy.

 

Google reCaptcha

Type and scope of processing

We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited and allows us to distinguish whether a contact request originates from a natural person or is done automatically by means of a program. When you access this content, you connect to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted. Furthermore, Google reCAPTCHA records the length of stay and mouse movements of the user in order to distinguish automated requests from human ones. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google reCAPTCHA.

Purpose and legal basis

The use of the service is based on our legitimate interests, i.e. to protect the transmission of forms in accordance with Art. 6 para. 1 lit. f. GDPR

Storage duration

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google reCAPTCHA: https://policies.google.com/privacy?hl=en-US.

Youtube

Type and scope of processing

We have integrated YouTube Video on our website. YouTube Video is a component of the video platform of YouTube, LLC, on which users can upload content, share it over the Internet and receive detailed statistics.

YouTube Video enables us to integrate content from the platform into our website.

YouTube Video uses cookies and other browser technologies to analyse user behaviour, recognise users and create user profiles. This information is used, among other things, to analyse the activity of the content listened to and to create reports. If a user is registered with YouTube, LLC, YouTube Video can associate the videos played with the profile.

When you access this content, you establish a connection to servers of YouTube, LLC, Google Ireland Limited, Gordon House, Barrow Street Dublin 4 Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted.

Purpose and legal basis

The service is used on the basis of our legitimate interests, i.e. interest in a platform-independent provision of content pursuant to Art. 6 para. 1 lit. f. DSGVO.

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by YouTube, LLC. Further information can be found in the privacy policy for YouTube Video: https://policies.google.com/privacy.

Data Security

Unfortunately, the transmission of information over the Internet is never 100% secure, which is why we cannot guarantee the security of the data transmitted to our website via the Internet.

However, we secure our website through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

In particular, your personal data will be transmitted to us in encrypted form. We use the SSL/TLS (Secure Sockets Layer/ Transport Layer Security) coding system. Our security measures are continuously improved in line with technological developments.

 

References and links

When accessing Internet pages to which reference is made within the framework of our website, information such as name, address, e-mail address, browser properties, etc. can be requested again. This privacy policy does not regulate the collection, disclosure or handling of personal data by third parties.

Third party service providers may have different and their own provisions in dealing with the collection, processing and use of personal data. It is therefore advisable to inform yourself on the websites of third parties about their practice for handling personal data before entering personal data.

Changes of the Privacy Policy

We are constantly developing our website in order to be able to provide you with an ever-improving service. We will always keep this data protection declaration up-to-date and adapt it accordingly if and to the extent that this should become necessary.

As of August 2021

 

Kanalservice Holding AG
Zürcherstrasse 148
CH-8500 Frauenfeld
T +41 52 305 11 11
info@moekah.ch